Customers whose grievances like, delay in shifting of Basic Phone, delay in provision of New Telephone connection, Excess billing complaints, Line faults and Unsettle issues etc., to ensure customer grievances are addressed on the spot at designated Telephone exchanges.
The Area wise BSNL monthly Customer meet details is given below as follows.
Areas One:-
In the Visakapatnam Telecom District Customers from Akkayyapalem, Arilova, Sagar Nagar, CRR, Dabagardens, Gitam, Kirlampudi, Lalithanagar, MVP Colony, Madhurawada, Narasimhanagar, Pandurangapuram and Velampeta telephone exchange areas are expected to meet the officials at the BSNL New Telephone Exchange building at Seethammadhara.
Areas Two:-
In the Visakapatnam Telecom District Customers from Chodavaram town area, Chowdivada, Devarapalli, JD Peta, K J Puram, K Kotapadu, Madugula, Ravikamatam, Vaddaadi, Varahapuram, Araku, Anantagiri, G Madugula, Hukumpeta, Munchingput, Paderu and Pedabayalu exchanges can go to telephone exchange at Chodavaram.
Areas Three:
In the Visakapatnam Telecom District Customers from Pendurty, NAD, Gopalapatnam and Adivivaram have to meet the officials at Telephone Exchange in Industrial Estate. Customers from Balacheruvu, Kurmannapalem, Mindi, Pedagantyada, Steel Plant, Malkapuram and Navy Telephone Exchange areas have to go to BSNL Telephone Exchange at Mindi. Customers from all telephone exchange areas in and around Anakapalli, Yellamanchili and Narsipatnam have to go to Telephone exchange Anakapalli.
Areas Four:
In the Visakapatnam Telecom District Customers from Bheemunipatnam, INS Kalinga, Kapuluppada, Tagarapuvalasa, Anandapuram, Revidi, Reddypalli, Santyam exchange areas have to go to BSNL telephone exchange at Bheemunipatnam.