Earlie on this blog we discussed about How to Deactivate VAS of Permanently through sending SMS? from Mobile device.
Procedure to Deactivate VAS through IVRS method:
- In each State, the IVRS is available with an option of minimum 2 languages - English and the dominant language of the state.
- On dialing 155223, you will be offered over a recorded announcement, the list of VAS activated on your mobile number.
- E.g.“...welcome to XYZ Telecom Ltd....to Stop Caller Tunes Press 1, to
- Stop Cricket Alert press 2...... to repeat press 0...”
- (in case Caller Tune and Cricket Alert are active)
- You can select the VAS to be deactivated, by pressing the appropriate key for the VAS to be deactivated.
- E.g. “to deactivate Cricket Alert, you shall press 2.”
- You will receive an SMS informing that the request to deactivate the VAS has been received; it will be deactivated within 4 hours.
- After deactivation of the VAS, another SMS confirming the deactivation of VAS will be sent to you.
- In case of wrong key pressed or no key pressed for 10 seconds:
- You will be informed that the key pressed is wrong and the list of activated VAS will be repeated once again.
- If you are not able to press correct key again, you will be transferred to a call center agent.
Readmore:
How to Deactivate VAS through sending SMS
Note: Subscribers, who wish to deactivate any of the VAS on 155223, will not be diverted to any other helpline for deactivation of VAS.
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