Tuesday, 19 March 2013

How to Deactivate or Unsubscribe to BSNL Value Added Service by sending SMS?

Bharat Sanchar Nigam Limited (BSNL) offering number of Value Added Services (VAS) across the country. Customers are availing the same and successfully subscribing to the daily, weekly, monthly alerts schemes with minimal charges.

But, at the same time most of the customers are distressed and complaining about unknown services (Value Added Services) VAS activated  on their mobile without their consent and charging of Rs.3 to Rs60/- and more.

There are few other chances for unknown activations of VAS services on users mobile like, using of touch screen smartphones, manual slip dialing, handling of mobile devices by the children, etc.

Mobile customers are receiving bundle of wap based or link based sms or text based sms etc., on their
mobiles daily. If the customer received any wap or link based sms on their mobile and exited to open or clicked on wap link by mistakenly VAS service will be activated automatically. 
The Value Added Services (VAS) which were activated earlier knowingly or unknowingly users can stop all those service through SMS based services by sending simple SMS as given below

To stop all the VAS service type SMS as
STOP
Send SMS to 155223

If VAS service is activated on users mobile then immediately a message will sent as ‘Your XYZ service will be deactivated within hours of time’ as shown in the image below.
This messaging service will help users for deactivation of already subscribed VAS services and also without consent activations.
If users don’t have activated any type of VAS service then a message will be sent as ‘Dear Customer No VAS Services found or VAS Services already deactivated’ as shown in the image below.

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