Friday, 16 January 2015

BSNL changed SMS/Keyword code from 53733 to 123 across South Zone Circles

BSNL upgraded Intelligent Network (IN) to render best services to customer grievances under prepaid mobile services.

State run Telecom Company Bharat Sanchar Nigam Limited (BSNL) migrate new to Intelligent Network (IN) across South Zone Circles and announced change in procedure for registration of Friends Family (FnF) numbers, SMS Keywords for activation of Special Tariff Vouchers (STVs) and new features through SMS
Recently BSNL upgraded to new Intelligent Network (IN) at Tirchy for holding BSNL mobile customer grievances through single wing. BSNL already proved the best Telecom service Provider in India can handle nearly around 82.5 million calls at a time in Andhrapradesh, Kerala, Tamilandu and Telangana circles in south zone.

In this course the keywords used for activation of Friends and Family, Special Tariff Vouchers, Plan vouchers, balance enquiry, data usage enquiry, SMS balance enquiry in Prepaid mobile services can work under new Intelligent Network (IN) to offer best services to customers of BSNL south zone without any interruption.
BSNL New USSD Codes for Enquiry Prepaid Services, Activation of STVs, Plan Vouchers etc.
Item Code
Details
Description
on Dialing *124#, you will get the details as below
Press
1 - Balance
It shows as:- Main A/c Balance Rs.10.0000 Exp: Date: 31/12/2014 Plan: Pyari Jodi, Press 9 to go back to Main Menu or 0 to exit
2 - Recharge 1 - Voucher Recharge Pls enter your 18 digit secret code followed by #
2 - Third Party Recharge Dial the target mobile No & secret code in <10 digit number>*<18 digit secret code># format
9 - To go back to Main Menu or 0 to Exit
3 - STV 1 - STV Enquiry
2 - STV Subscribe Please Choose STV type
1 . (2G/3G) GPRS-DATA
2 . VOICE (Limited & Unlimited Voice)
3 . SMS(Volume Based SMS)
4 . ROAMING FREE
5 . COMBO
6 . ISD
Enter your choice
9 - To go Back to Main Menu or 0 to Exit
4 - FNF 1 - FNF View On your FNF list you have: 9443100123.
Press 9 to go back to main menu or 0 to exit
2 - FNF Add Enter the 10 digit number followed by #
3 - FNF Modify Enter the old and new number in <old number>*<new number>#
9 - To go back to Main Menu or 0 to Exit
5 - Plan Change Please Choose New Tariff Plan
Name:1. Per Sec, 2 Per Min.. 3....
*123#
Plan Name, Main Account Balance & Expiry date
*124*2#
 (or) Send SMS STVENQ to 123
Get Details of Subscribed Bundle STVs (Special Tariff Vouchers)

So far, customers using USSD send code to 53733 for activation of various services changed to new USSD code 123. BSNL facilitates single USSD code to handle several services its subscribers in a new mode.


BSNL New Enquiry and Activation Keyword SMS send to 123
Action To Know
SMS Keyword send to 123
For FNF Registration FFE <10 Digit Number>
For FNF Modification FFM <Old Number> <New Number>
For FNF View FNFLIST
Pyari Jodi Add FFL <LL Number 11 Digit>
Paramilitary/Jai Jawan PMF <10Digit Number>
Enquiry of Subscribed STV STVENQ
For STV LIST STVLIST <SMS / VOICE / COMBO / GPRS / ROAM / ISD>
For STV Subscription STV <STV Keyword>
Balance Enquiry BAL
Top Up Voucher Recharge RC <18 Digit Secret Code>
Last Call Details LAST
Last 5 Calls LAST5
To list the Eligible Mobile Plans for Migration PLANLIST


Hence, all BSNL subscribers of South zone circles i.e Andhrapradesh, Kerala, Karnataka, Tamilnadu and Telangana can apply new USSD dial code as shown in the table above for activation of Prepaid services Plan vouchers, Special Tariff Vouchers (STVs), Friends and Family (FnF) numbers, Balance enquiry main account, SMS balance, data usage balance etc., under GSM Mobile services.
The above codes are applicable for both 2G Services and 3G services subscribers for South zone circle for different mobile service activation.
All other terms and conditions will remain the same.

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