BSNL clears stand on redirecting of Broadband users to its promotional page BSNL email services i.e www.mail.bsnl.co.in on all browsers.
State runs Telecom Company Bharat Sanchar Nigam Limited (BSNL) gives clarification on issue redirection of broadband users to mail.bsnl.in Enterprise email solutions page in association with XGEON plus. In our website we’ve reported about how customers are facing difficulty and they were redirected to promotional page i.e BSNL email services after connecting to broadband connection and try to attempt to load a page.
BSNL after receiving several complaints from Broadband users gives clarification on this issued that automatic redirection to the BSNL email services i.e www.mail.bsnl.co.in has been configured in the entire BNGs of Multi-play network. This redirection will lead to mail.bsnl.in page only when the customer starts a new session.
The most important elements are as follows:
State runs Telecom Company Bharat Sanchar Nigam Limited (BSNL) gives clarification on issue redirection of broadband users to mail.bsnl.in Enterprise email solutions page in association with XGEON plus. In our website we’ve reported about how customers are facing difficulty and they were redirected to promotional page i.e BSNL email services after connecting to broadband connection and try to attempt to load a page.
BSNL after receiving several complaints from Broadband users gives clarification on this issued that automatic redirection to the BSNL email services i.e www.mail.bsnl.co.in has been configured in the entire BNGs of Multi-play network. This redirection will lead to mail.bsnl.in page only when the customer starts a new session.
The most important elements are as follows:
- Broadband user when they initiates a broadband session and requests an URL of his choice through the browser, that very first HTTP request shall reach BNG and BNG will automatically redirect to www.mail.bsnl.in.
- The redirection will happen only at first session. i.e. at the time of switching on the modem or when the existing session completes 24 hours, whichever is earlier.
- Subsequently, this redirection will not be applied, and the customer can browse the URL of his choice.
- This default redirection to BSNL mail services is applicable only to Broadband customers.
- This redirection mechanism is compatible only for HTTP protocol and not for HTTPS i.e the customer will be redirected to mail.bsnl.in only for first http request and if the customer tries to browse https page, this will not work.